Microsoft
Bing Maps
With the rise in home deliveries, Bing wanted to provide a means for smaller companies to join in. According to PwC, shoppers value the immediacy [of home delivery] as 88 percent of consumers are willing to pay for same-day or faster delivery. Currently, about 51% of retailers offer same day delivery. It is estimated that by 2019 that number could rise to 65%. With this in mind our goal was to make an interface that was quick and easy for the users to become familiar with, but also one that could intake the data and update in real time.
After the user/driver checks in, they are presented with jobs based on their usual route. The jobs are laid out based on distance to the drivers current location. Once the driver starts their route, navigation begins with the shortest/fastest route possible, and updates in real time based on traffic reports or delays. Reports sent in from other drivers will also be taken in and displayed.
If something were to happen to another driver nearby, say a break down or flat tire, nearby drivers in the area will get a toaster style notification alerting them. Toaster alert will only appear when delivery truck is not in motion or when driver is outside the vehicle, in order to ensure safety while driving. If the toaster notification disappears and has not been accepted, it will then move under the 'Assignments' tab where drivers will be able to accept or deny taking on their fellow drivers jobs.
